TEXAS OUTAGE RESOURCES
Texas power outage maps
Find your electric utility, open its official map and report an outage. Start with the utility listed on your electricity bill.
Directory reviewed . Maps open on the utility’s website in a new tab.
Major Texas delivery utilities
A delivery utility maintains the local wires and restores service. City names are a starting point: neighboring addresses can have different utilities.
Oncor
Dallas–Fort Worth and other Oncor service areas
Open Oncor outage map (opens in a new tab)Oncor outage help (opens in a new tab)
Outage phone: 888-313-4747
CenterPoint Energy
Houston-area electric delivery customers
Open CenterPoint Energy outage map (opens in a new tab)AEP Texas
AEP Texas customers in South and West Texas
Open AEP Texas outage map (opens in a new tab)AEP Texas outage help (opens in a new tab)
Outage phone: 866-223-8508
Texas-New Mexico Power (TNMP)
Customers whose delivery utility is TNMP
Open Texas-New Mexico Power (TNMP) outage map (opens in a new tab)Other electric utilities, municipal providers and co-ops
Selected additional Texas outage resources. This is not a complete list of every utility; if yours is missing, use the outage contact on your bill.
Entergy Texas
Entergy Texas electric service customers
Open Entergy Texas outage map (opens in a new tab)Austin Energy
Austin Energy customers
Open Austin Energy outage map (opens in a new tab)CPS Energy
CPS Energy customers in the San Antonio area
Open CPS Energy outage map (opens in a new tab)CPS Energy outage help (opens in a new tab)
Outage phone: 210-353-4357
CoServ Electric
CoServ electric members in North Texas
Open CoServ Electric outage map (opens in a new tab)Pedernales Electric Cooperative (PEC)
Pedernales Electric Cooperative members
Open Pedernales Electric Cooperative (PEC) outage map (opens in a new tab)Retail electricity provider outage help
In areas with retail choice, the company selling your plan may be different from the delivery utility. Retailers can help with billing or account questions; the local utility handles damaged lines and restoration updates.
- TXU Energy outage help (opens in a new tab) lists utility reporting contacts and tracking links.
- Reliant Storm Center (opens in a new tab) provides outage and storm resources.
These are provider help pages, not separate utility outage maps. If you use another retailer, check the outage contact on your bill or ask it to identify your delivery utility.
How to find the right outage map
- Find the outage or emergency contact on your bill. It may name a transmission and distribution utility (TDU), municipal utility or electric cooperative.
- Open that utility’s map and look up your address using its own search tools.
- Report your loss of power through the utility’s official reporting channel, even if a map does not yet show your address.
- Check the utility’s update time and any restoration estimate. An estimate may change as crews assess damage.
This page links to official resources; it does not receive live outage data or accept outage reports. A blank map or missing marker does not establish that your home has power. TNMP’s map guidance (opens in a new tab), for example, describes reporting delays and changing restoration estimates.
Common questions about Texas power outages
Which map should I use in Dallas or Houston?
Oncor is a common starting point for Dallas–Fort Worth, and CenterPoint for Houston. Use the company on your bill to confirm: city boundaries do not determine every service territory, and some nearby addresses use a co-op or another utility.
Will switching my retail provider restore power?
Changing an electricity plan does not repair a local line outage or change the delivery wires at the same address. Contact the utility for restoration and your retailer for account or billing issues.
What if the utility’s map will not load?
Use its outage-help page or the phone number on your bill. Maps may need JavaScript and can be slower during busy periods. Do not wait for a map to load before reporting an emergency.
Where can I prepare for a longer outage?
Use Ready.gov’s power-outage guidance (opens in a new tab) for preparation and safety, and the National Weather Service (opens in a new tab) for local weather alerts. Our Texas winter-storm guide covers cold-weather planning.
Simple Texas Energy is an independent directory and comparison service, not an outage-response center. Utility names identify the destinations; they do not imply a partnership. Learn more about how Texas electricity works or finding information on your bill.