Gexa Energy Review 2026
Honest analysis of Gexa Energy plans, rates, and customer service. Serving 400,000+ Texas customers since 2002.
Compare Gexa Energy rates in your area
Quick Verdict
Best For:
- ✓Price-conscious customers seeking simple fixed rates
- ✓Those who want renewable energy at reasonable prices
- ✓Customers tired of complicated time-of-use plans
- ✓Average-usage households (800-1,500 kWh/month)
Not Ideal For:
- ✗Customers who want rewards programs and perks
- ✗Those who prefer well-known brand names
- ✗People who need 24/7 phone support
About Gexa Energy
Gexa Energy is a mid-sized Texas electricity provider owned by NextEra Energy, the world's largest generator of renewable energy from wind and solar. This corporate backing gives Gexa access to wholesale power markets and renewable energy credits that smaller providers can't match. Gexa is known for straightforward, no-gimmick plans with competitive rates.
Unlike TXU and Reliant, Gexa doesn't spend heavily on TV advertising or stadium sponsorships, which allows them to offer lower rates. They focus on simple fixed-rate plans and have built a reputation for transparent pricing. For customers who just want cheap, reliable electricity without complicated time-of-use schemes, Gexa is often a top choice.
Company History
Gexa Energy was founded in 2002, making it one of the original competitive retail electricity providers after Texas deregulation. The company grew steadily as an independent provider until 2019 when it was acquired by NextEra Energy Services, a subsidiary of NextEra Energy (NYSE: NEE). NextEra is best known as the parent company of Florida Power & Light, but more relevant to Texas, they own NextEra Energy Resources—the largest wind and solar generator in North America. This acquisition gives Gexa access to NextEra's massive renewable energy portfolio and wholesale market expertise.
Parent Company: NextEra Energy | PUCT Certificate: #10052
Gexa Energy Pros and Cons
Strengths
- +Simple, straightforward plans without gimmicks
- +Backed by NextEra Energy (Fortune 200 company)
- +Competitive rates across all usage levels
- +Strong renewable energy offerings via NextEra wind/solar
- +Lower marketing costs passed to customers as savings
Weaknesses
- −Less brand recognition than TXU or Reliant
- −Fewer plan options compared to larger competitors
- −No rewards program or bill credits
- −Limited same-day connection availability
- −Customer service hours not 24/7
Current Gexa Energy Plans
Gexa Eco Choice 5
- •100% renewable
- •$150 early termination fee
Gexa Eco Choice 12
- •100% renewable
- •$150 early termination fee
Gexa Eco Choice Plus 12
- •100% renewable
- •$150 early termination fee
Rates shown at 1,000 kWh usage. These are the lowest rates available across Texas for each plan (typically Oncor/Dallas-Fort Worth area). Rates vary by TDSP (delivery) area.
Gexa Energy Rates by Area
Gexa Energy rates vary by TDSP (transmission and distribution provider) area because delivery charges differ by region.
| TDSP Area | Major Cities | Rate Range |
|---|---|---|
| Oncor | Dallas, Fort Worth, Arlington, Plano | 11.5-14.2¢/kWh |
| CenterPoint | Houston, Galveston, Beaumont | 11.8-14.5¢/kWh |
| AEP Texas | Corpus Christi, McAllen, Laredo | 12.1-14.8¢/kWh |
| TNMP | Lubbock, Midland, parts of Houston | 12.4-15.1¢/kWh |
Live rates from Texas electricity marketplace. Last updated: January 2026.
Gexa Energy Customer Service
Phone: 1-866-961-9399
Hours: Mon-Fri 8am-7pm, Sat 9am-1pm CT
Customer Rating: 3.9/5
Common Complaints:
- • Limited customer service hours
- • Website could be more user-friendly
- • Fewer plan options than competitors
Signup Requirements
Credit Check
Yes (soft pull)
Deposit
$100-$300 depending on credit
No-Deposit Options
Available
Gexa Energy FAQs
Who owns Gexa Energy?
Gexa Energy is owned by NextEra Energy Services, a subsidiary of NextEra Energy (NYSE: NEE). NextEra is a Fortune 200 company and the world's largest generator of renewable energy from wind and solar. This gives Gexa financial stability and access to competitive wholesale energy markets.
Why are Gexa rates often lower than TXU or Reliant?
Gexa spends less on marketing, advertising, and sponsorships than the major brands. They don't have stadium naming rights or constant TV commercials. Instead, they focus on simple plans and pass the marketing savings to customers. Being owned by NextEra also gives them advantageous access to wholesale power.
Does Gexa offer renewable energy plans?
Yes, Gexa Green plans offer 100% renewable energy at competitive rates. Thanks to NextEra's massive wind and solar generation portfolio, Gexa can offer genuine renewable energy (not just purchased RECs) at prices close to their standard plans. The renewable energy is Green-e certified.
What is Gexa's early termination fee?
Gexa's early termination fee (ETF) is typically $150 for 12-month plans and $200 for 24-month plans. The ETF is waived if you're moving out of the ERCOT service area. Some promotional plans may have different ETF amounts—always check the Electricity Facts Label (EFL) before signing up.
Data Sources: Company information from public filings and PUCT records. Rate data is live from the Texas electricity marketplace and updated regularly. Editorial opinions (pros/cons, recommendations) are based on industry analysis and customer feedback patterns. Always verify current rates and terms on the Electricity Facts Label (EFL) before signing up.
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