Gexa Energy Review 2026
Honest analysis of Gexa Energy plans, rates, and customer service.Compare specific offers at your address and usage before choosing.
Compare Gexa Energy rates in your area
Quick Verdict
Best For:
- ✓Shoppers comparing actual plan costs at their own usage levels
- ✓Households seeking renewable-energy certificate-backed electricity
- ✓EV or solar owners checking eligibility for specialized offers
Not Ideal For:
- ✗Households choosing a usage-credit plan without checking low-usage months
- ✗Customers who need round-the-clock live phone support
About Gexa Energy
Gexa Energy offers Texas residential electricity plans with different pricing structures, including fixed-rate, variable-rate and usage-credit options. It also advertises plans for electric vehicles, smart devices, solar and batteries. Availability and terms depend on your address and the offer you select.
Gexa does offer usage credits. A qualifying credit can lower the average price at one usage level without making that plan cheapest at every usage level. Compare the Electricity Facts Label (EFL), including prices at 500, 1,000 and 2,000 kWh, the credit threshold, contract length and cancellation terms.
Company History
Gexa traces its Houston roots to 2001 and says it began serving the competitive Texas market when it opened in 2002. Its published figure of more than 1.8 million households is cumulative for 2001–2026, not a count of current customers. Gexa is part of the NextEra Energy corporate family and operates under PUCT certificate 10027.
Parent Company: NextEra Energy | PUCT Certificate: #10027
Gexa Energy Pros and Cons
Strengths
- +Choice of fixed-rate, variable-rate and usage-credit plan types
- +Renewable-energy certificates matched to 100% of energy sold under its stated disclosure
- +Specialized offers for EV charging, smart devices, solar and batteries
- +Mobile app for account, billing and energy-management features
Weaknesses
- −Usage-credit savings depend on meeting the selected plan threshold
- −A low advertised average price may not fit your seasonal usage
- −Live customer support has published hours rather than 24/7 availability
Current Gexa Energy Plans
Gexa Eco Choice 3
- •100% renewable
- •$150 early termination fee
Gexa Eco Choice 8
- •100% renewable
- •$150 early termination fee
Gexa Eco Choice 12
- •100% renewable
- •$150 early termination fee
Rates shown at 1,000 kWh usage. These are the lowest rates available across Texas for each plan (typically Oncor/Dallas-Fort Worth area). Rates vary by TDSP (delivery) area.
Gexa Energy Rates by Area
Gexa Energy rates vary by TDSP (transmission and distribution provider) area because delivery charges differ by region.
| TDSP Area | Major Cities | Rate Range |
|---|---|---|
| Oncor | Dallas, Fort Worth, Arlington, Plano | 10.6¢-12.3¢/kWh |
| CenterPoint | Houston, Galveston, Beaumont | 10.6¢-12.2¢/kWh |
| AEP Texas | Corpus Christi, McAllen, Laredo | 9.7¢-11.3¢/kWh |
| TNMP | Selected TNMP service areas | 12.4¢-13.8¢/kWh |
Listed marketplace rates at 1,000 kWh; confirm the current offer and its availability. The editorial review date is not a plan-verification date.
Gexa Energy Customer Service
Phone: 1-866-961-9399
Hours: Mon–Fri 7am–8pm; Sat 8am–5pm CT; holiday closures apply
Customer Rating: Not independently verified
Enrollment requirements
Confirm any credit check, deposit, waiver eligibility and start date with Gexa during enrollment. These depend on the applicant and selected offer; this review does not promise no-deposit approval.
Gexa Energy FAQs
Who owns Gexa Energy?
Gexa Energy is part of the NextEra Energy corporate family. Corporate ownership does not determine which plan will cost least for your household; compare the specific offer and Electricity Facts Label.
Does Gexa offer usage-credit plans?
Yes. Gexa advertises usage-credit plans that award a credit when usage meets the specified threshold or range. Check the selected Electricity Facts Label for the credit amount and qualifying usage. Compare low-usage months as well as the advertised price point.
How does Gexa support its renewable-energy claim?
Gexa states that it purchases renewable-energy certificates from resources across North America to match 100% of the energy sold under your electric plan. Certificates represent renewable attributes; they do not mean only renewable-generated electricity is physically delivered to your home.
What is the cancellation fee for a Gexa plan?
Check the selected Electricity Facts Label and Terms of Service for the early termination fee and any exceptions. Fees and eligibility depend on the specific contract; do not assume a single fee applies to every Gexa plan.
Gexa Energy fact sources
Provider information reviewed October 2, 2026. Published company claims are attributed to the provider; plan prices and eligibility require checking the current offer.
Provider facts come from the dated company sources above. Listed marketplace offers may change; confirm the current price, eligibility and contract documents before enrolling. We have not assigned an independent customer rating.
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