Rhythm Review 2026
Honest analysis of Rhythm plans, rates, and customer service. Serving 75,000+ Texas customers since 2021.
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Quick Verdict
Best For:
- ✓Environmentally conscious customers who want verified renewable energy
- ✓People who prefer managing everything online or via app
- ✓Customers tired of complicated electricity plans
- ✓Those who value transparency and straightforward pricing
Not Ideal For:
- ✗Customers who prefer phone-based customer service
- ✗Those who want an established company with long track record
- ✗People who prefer in-person service options
About Rhythm
Rhythm is a Houston-based electricity provider that launched in 2021 with a focus on 100% renewable energy and a fully digital experience. Founded by former executives from larger Texas REPs, they set out to fix what they saw as broken in the traditional electricity market: confusing pricing, poor customer service, and environmental indifference.
All Rhythm plans are 100% renewable, backed by Texas wind and solar. They're a B Corp certified company, which means they meet verified standards for social and environmental performance. Their approach is digital-first—you can sign up, manage your account, and get support without ever making a phone call if you prefer.
Company History
Rhythm was founded in 2021 by former executives from established Texas electricity providers who wanted to build something better. They entered the market partly through acquiring customers from Entrust Energy after the February 2021 winter storm. Since then, they've grown to serve over 75,000 customers and maintained strong review ratings. The company is independently owned (no corporate parent) and headquartered in Houston.
Rhythm Pros and Cons
Strengths
- +100% renewable energy on all plans, Texas wind and solar
- +B Corp certified with verified environmental standards
- +Digital-first experience, minimal phone runaround
- +Transparent pricing without hidden fees or gimmicks
- +Strong Google reviews (4.6/5 from 3,800+ reviewers)
Weaknesses
- −Relatively new company, launched in 2021
- −Higher PUCT complaint ratio than some competitors
- −Fewer plan options than larger providers
- −Digital-first approach may not suit everyone
- −No physical offices for in-person service
Current Rhythm Plans
Rhythm Saver 12
- •100% renewable
- •$20 early termination fee
Digital Choice 4
- •100% renewable
- •$20 early termination fee
Digital Choice 5
- •100% renewable
- •$20 early termination fee
Rhythm Saver 24
- •100% renewable
Digital Choice 12
- •100% renewable
- •$20 early termination fee
Digital Choice 36
- •100% renewable
- •$20 early termination fee
Rates shown at 1,000 kWh usage. These are the lowest rates available across Texas for each plan (typically Oncor/Dallas-Fort Worth area). Rates vary by TDSP (delivery) area.
Rhythm Rates by Area
Rhythm rates vary by TDSP (transmission and distribution provider) area because delivery charges differ by region.
| TDSP Area | Major Cities | Rate Range |
|---|---|---|
| Oncor | Dallas, Fort Worth, Arlington, Plano | 11.2-14.5¢/kWh |
| CenterPoint | Houston, Galveston, Beaumont | 11.5-14.8¢/kWh |
| AEP Texas | Corpus Christi, McAllen, Laredo | 11.8-15.1¢/kWh |
| TNMP | Lubbock, Midland, parts of Houston | 12.1-15.4¢/kWh |
Live rates from Texas electricity marketplace. Last updated: January 2026.
Rhythm Customer Service
Phone: 1-888-408-2836
Hours: Mon-Fri 8am-6pm CT
Customer Rating: 4.2/5
Common Complaints:
- • Limited phone support hours
- • Billing questions sometimes require follow-up
- • App occasionally has sync issues
Signup Requirements
Credit Check
Yes (soft pull)
Deposit
$0-$150 depending on credit
No-Deposit Options
Available
Rhythm FAQs
What does it mean that Rhythm is B Corp certified?
B Corp certification is a third-party verification that a company meets high standards for social and environmental performance, transparency, and accountability. It's similar to LEED certification for buildings or Fair Trade for products. Rhythm is one of the few Texas electricity providers with this certification.
Is Rhythm actually 100% renewable or just buying credits?
Rhythm purchases renewable energy certificates (RECs) matched to your usage, sourced from Texas wind and solar farms. This is how most "100% renewable" plans work in Texas. The actual electrons on the grid are mixed, but your payment supports renewable generation equal to your consumption.
Why does Rhythm have PUCT complaints if reviews are good?
Rhythm has a higher-than-average PUCT complaint ratio, which seems at odds with their strong Google reviews. Some of this may be due to their rapid growth and the customer acquisition after the 2021 storm. If you're concerned, read recent reviews and check if complaint patterns have improved.
Can I call Rhythm or is everything online only?
You can call Rhythm at 1-888-408-2836 during business hours. They're not phone-averse, but they've designed their systems so most issues can be resolved through the app or website without waiting on hold. Many customers appreciate this, but phone support is available if you need it.
Data Sources: Company information from public filings and PUCT records. Rate data is live from the Texas electricity marketplace and updated regularly. Editorial opinions (pros/cons, recommendations) are based on industry analysis and customer feedback patterns. Always verify current rates and terms on the Electricity Facts Label (EFL) before signing up.
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See how Rhythm stacks up against 40+ other Texas electricity providers in your area.
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