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Location
Serving all deregulated areas
across the great state of Texas
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Support Hours
Monday - Friday: 9 AM - 6 PM CST
Saturday: 10 AM - 4 PM CST
Sunday: Closed
Frequently Asked Questions
Before reaching out, check if your question is answered in our FAQ:
- âHow do I compare electricity plans?
- âWhat's the difference between fixed and variable rates?
- âHow do I switch providers?
- âAre there cancellation fees?
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Important Note
Simple Texas Energy is a comparison platform. We are not an electricity provider. For questions about your existing service, billing issues, or outages, please contact your current electricity provider directly. We can help you compare plans and find better rates, but we cannot assist with account-specific issues from your current provider.