Amigo Energy Review 2026
Honest analysis of Amigo Energy plans, rates, and customer service. Serving 200,000+ Texas customers since 2013.
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Quick Verdict
Best For:
- ✓Spanish-speaking households who want service in their preferred language
- ✓Shoppers who want a short, simple list of plans instead of dozens of options
- ✓Customers who want one straightforward renewable option (Amigo Green) without comparison shopping
Not Ideal For:
- ✗Customers who want the widest possible selection of plan types
- ✗Those who prioritize dealing with a provider that hasn't gone through a recent parent-company bankruptcy
- ✗Customers who want 24/7 phone support
About Amigo Energy
Amigo Energy is a Houston-based retail electricity provider built around simple, no-nonsense plans and bilingual customer service — the name and branding lean into serving Texas's Hispanic and Latino communities specifically, alongside the general market. Its plan lineup is intentionally narrow: a handful of fixed-rate options plus a renewable plan, rather than the sprawling menus larger providers offer.
Amigo operates under Fulcrum Retail Energy, LLC, part of the Fulcrum Retail Holdings family that emerged from Just Energy Group's 2021 corporate restructuring. Just Energy was one of the larger multi-brand retail energy holding companies operating across Texas and other deregulated markets before its 2021 bankruptcy protection filing and subsequent reorganization; Amigo Energy continued operating as a retail brand through that transition.
Company History
Amigo Energy launched in 2013 as a Texas-focused retail electricity brand aimed at straightforward, easy-to-understand plans and bilingual (English/Spanish) customer support. It has operated under multiple corporate parents over the years as the broader Just Energy Group restructured — Just Energy filed for bankruptcy protection in Canada and the US in 2021, and its retail energy brands, including Amigo, were reorganized under Fulcrum Retail Holdings. Customers generally weren't affected by the corporate changes; the Amigo Energy brand, plans, and Texas operations continued through the transition.
Parent Company: Fulcrum Retail Energy, LLC | PUCT Certificate: #10081
Amigo Energy Pros and Cons
Strengths
- +Bilingual (English/Spanish) customer service and marketing
- +Simple, narrow plan lineup — easier to compare than providers with dozens of options
- +Amigo Green option for customers who want a renewable plan without shopping elsewhere
- +Competitive rates on its core fixed-rate plans
Weaknesses
- −Went through a parent-company bankruptcy restructuring (Just Energy, 2021) — now under Fulcrum Retail Holdings
- −Smaller plan selection than most large competitors
- −Limited public information on current financial backing post-restructuring
- −Customer service hours are more limited than 24/7 national providers
Current Amigo Energy Plans
Power Perks - 12
- •31% renewable
- •$175 early termination fee
Sustainable Lifestyle - 5
- •31% renewable
- •$175 early termination fee
Sustainable Simply Days - 5
- •31% renewable
- •$175 early termination fee
Basics PTC - 24
- •31% renewable
- •$175 early termination fee
Basics PTC - 36
- •31% renewable
- •$175 early termination fee
Rates shown at 1,000 kWh usage. These are the lowest rates available across Texas for each plan (typically Oncor/Dallas-Fort Worth area). Rates vary by TDSP (delivery) area.
Amigo Energy Rates by Area
Amigo Energy rates vary by TDSP (transmission and distribution provider) area because delivery charges differ by region.
| TDSP Area | Major Cities | Rate Range |
|---|---|---|
| Oncor | Dallas, Fort Worth, Arlington, Plano | 11.1¢-15.9¢/kWh |
| CenterPoint | Houston, Galveston, Beaumont | 8.5¢-14.9¢/kWh |
| AEP Texas | Corpus Christi, McAllen, Laredo | 9.7¢-15.9¢/kWh |
| TNMP | Lubbock, Midland, parts of Houston | 10.9¢-16.5¢/kWh |
Live rates from Texas electricity marketplace. Last updated: January 2026.
Amigo Energy Customer Service
Phone: 1-888-528-2672
Hours: Mon-Fri 8am-6pm CT, Sat 9am-1pm CT
Customer Rating: 3.3/5
Common Complaints:
- • Confusion during the Just Energy/Fulcrum ownership transition
- • Limited plan variety
- • Billing questions taking multiple calls to resolve
Signup Requirements
Credit Check
Yes (soft pull)
Deposit
$0-$300 depending on credit
No-Deposit Options
Available
Amigo Energy FAQs
Is Amigo Energy still in business after the Just Energy bankruptcy?
Yes. Just Energy Group filed for bankruptcy protection in 2021, and its retail brands — including Amigo Energy — were reorganized under Fulcrum Retail Holdings rather than shut down. Existing Amigo customers kept their plans and service continued without interruption during the corporate restructuring.
Does Amigo Energy offer service in Spanish?
Yes, bilingual English/Spanish customer service is one of Amigo Energy's core differentiators, reflected in its marketing, website, and phone support.
What is Amigo Green?
Amigo Green is Amigo Energy's 100% renewable plan, backed by renewable energy certificates (RECs) matching your usage — the same REC-matching structure used across the Texas market for "100% renewable" plans, not a physically separate green power line.
Does Amigo Energy require a deposit?
It depends on your credit profile at signup. Customers with good credit typically qualify with no deposit; those with limited or poor credit history may be asked for a deposit or offered alternative signup terms.
Data Sources: Company information from public filings and PUCT records. Rate data is live from the Texas electricity marketplace and updated regularly. Editorial opinions (pros/cons, recommendations) are based on industry analysis and customer feedback patterns. Always verify current rates and terms on the Electricity Facts Label (EFL) before signing up.
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